FAQ

We answer below the questions you have asked us or that we read on the various communication channels.

You can register on the Arriva Italia portal by clicking “Login” at the top right and then on “New User”. Fill in the required fields and finally click “Save”. The data can be subsequently modified, once the registration procedure is complete, by logging in to your profile. A registration confirmation email will arrive at the entered e-mail address. Clicking on the confirmation link will open the portal arrives with the verification code inserted automatically. Click “Verify Code” to complete the registration.

To avoid having to remember multiple accounts and thus avoid forgetting the password, the Arriva Italia portal offers the user the possibility to register through the Facebook profile, if already present.

NB: check that the Popups are unlocked

In order not to have to remember different accounts and thus avoid forgetting the password, the Arriva Italia portal offers the user the opportunity to register through the Twitter profile, if already present.

NB: check that the Popups are unlocked

To change the password for your account, access the user profile section by clicking on the name that appears at the top right. In the green box click on “Password” and fill in the required fields (current password and new password). Click “Save” to confirm the change.

If the password has been forgotten, click on the item at the top right “Login” and then “Forgot password”. You will be asked to enter the e-mail address to which the new password message will be sent. Follow the wizard.

To change your e-mail address, access the user profile section by clicking on the name that appears at the top right. In the window that opens, in the “E-mail address” field, enter the new address and save the changes. An email is sent to this address to confirm the change made. Follow the wizard.

Find the contacts of the companies of the Arriva Group in the “Contacts” menu or footer. You can always search by entering a query into the search hole.

To search for a route / timetable / you can use the travel planner, entering the place of departure, destination and travel time. The search will make the route options as a result.

To follow the Arriva Italia Group companies also on social networks, click the Facebook or Twitter icon at the top right of your favorite Network and discover Arriva in the world of Social! Become a Fan or Follower!

Click on the “Press Area” item on the main menu to read the latest press releases.

The privacy policy can be viewed and downloaded in the “Policy” section of the footer.
Fill in the form in the menu voice you’ll find under “Assistance”.
To send an application, enter the “Work with us” page under the heading and choose the application to which you want to send the CV by selecting the link.

You’ll find documents in the “Documents and Forms” voice under the “Assistance” menu voice.

Fill in the form and send us your request. You’ll find the form below the menu voice “Assistance” and “Lost Item”

In the travel planner on the homepage, fill in the fields and click “Search“.

In the travel planner (point 1), click the double reverse arrows.

The time and date are optional; if the portal is not entered, by default, it takes the time closest to the one in which the query was made and the current date.

To obtain information on the Arriva Group, click on the “About Us” item in the main menu.

To find out how to contact Arriva SIA click on Assistance in the main menu and then “Contacts”.

You can purchase our tickets through the app Arriva MyPay