Arriva Italia travel tickets can be purchased at ticket offices and authorized resellers; the list is available at this link.

Travel tickets can also be purchased through the Arriva MyPay app. Download it now:

Travel tickets subject to validation (single journey, multi-journey booklet, weekly passes) must be validated as soon as you enter the bus; in case of malfunction of the validator, the traveler is required to immediately notify the driver by presenting the travel document.

With the exception of annual passes, all other types of passes are valid only if combined with a personal ID card, the number of which must always be correctly entered on the subscription itself.

Travelers in possession of season tickets or Regional Transport Cards issued by the Regions or documents of free circulation, upon boarding the bus, must show the driver the travel document.

Travelers are required to show the travel document at each check carried out by the staff. If you are not in possession of the document or if the latter is irregular, you will be fined a  penalty determined in accordance with the current provisions of the law.

This sanction is also applied in the event that the passenger is unable to show, at the same time as the season ticket, their identification card and / or when the card number has not been, as expected, reported in the season ticket.

The company reserves the right to take any legal action against travelers in possession of altered or inauthentic travel documents.

For more information visit the sanctions page at this link.

Travelers with IVOP / IVOL cards must keep the receipt (or a photocopy) of the receipt or top-up made, for any visual checks.rnrnAll travel documents also are fiscal receipt and therefore must be kept intact for the entire duration of the trip, at the descent and in the immediate vicinity, in order to allow any fiscal check. These checks can be carried out both on board the vehicle and in the immediate vicinity of the stop locations.

All season tickets, with the exception of annuals, must be accompanied by the ID card issued, after completing an application form available at retail outlets.rnrnAt the time of purchase, the resale will clearly indicate the number of the identification card and the period of validity on the subscription coupon.rnrnThe identification card is valid for 5 years and is issued by the operator, upon payment of an amount of € 10 to partially cover the issue costs.